Terms & Conditions

"Smartec Systems Systems
Terms & Conditions"

Terms & Conditions

Thank you for considering Smartec Systems with VAT No. 984 3232 06 whose office is at

20 sycamore Court
Sand Cliff Road
Erith Kent
DA8- 1NB as your Security Service Provider.
We pride our selves in protecting what you value most.
Please read our Terms and Conditions carefully before placing an order.

Privacy and Security
Actual financial transactions are hosted by HSBC Bank, a third party Internet financial service which provides a secure environment to protect your transactions. Your credit/debit card information is NOT transmitted outside the secure site.
When you make an online payment, you will be requested to provide your personal contact details. Our online payment service has been designed to ensure maximum security and confidentiality. If there is a problem or query with your transaction, this information will greatly assist us should we have to contact you. This personal information will be used for no other purpose.

Customer Support and Service
If there is a problem with any of the goods we supply and install, you should phone us on 02083165918 between 9.00 am and 5.00 pm Monday to Friday or email us at info@24-7securitysystems.co.uk and we will be happy to offer you technical support.

Payment Confirmation
Payments made by customers using debit or credit cards will be authorised by our third party HSBC Bank.
Smartec Systems will send the customer confirmation of any payments either by post or by email.

Bookings & Payments Accepted
There is a 50% deposit made payable to Smartec Systems on order confirmation up to 2 weeks prior to installations.

We accept valid Visa, Switch, Solo and MasterCard credit and debit cards.
We also accept £ Sterling cheques drawn on UK clearing banks, payable to Smartec Systems and sent to the address set out above.

Notice of cancellation have to be given to us within 7 days of the date you placed your order. There will be an administration charge of £150 for cancelling your order.

Our Rights
We reserve the right to: modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change.
It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Changes to These Terms & Conditions
Smartec Systems reserves the right to change these Terms and any other information it has issued about the products and services on this website at any time.